Frequently Asked Questions

A complete guide to answer all your burning questions on how to order your keepsake!

  • For jewelry, only 5-10 ml (1-2 tsp) is needed. It is enough to make multiple pieces + have some leftover which will be stored with your order number in case you want to order again in the future. For other keepsakes, such as the bears, keychains, and ornaments, I will need at least 10ml for those alone.

  • For jewelry, only about 2 teaspoon is needed for multiple pieces. For other keepsake items such as the bears, keychains, or ornaments, please send roughly 2 tablespoons. Any leftovers will ALWAYS be returned to you with your finished product.

  • For breastmilk: Place your breastmilk sample in a breastmilk bag and tape it shut. Then, place that bag in a small ziplock bag for extra protection. Do not send the milk sample in a milk storage plastic bottle. Place the whole bag in a bubble mailer and ship it to the address provided in your order confirmation email! Breastmilk does NOT need to stay cold during transit, it goes through a double preservation process to remove any bacteria and is turned into a fine powder.

    For cremains: Same process as breastmilk, just double bag the sample, tape it shut, and mail it in a bubble mailer.

  • Credit/debit cards, paypal, apple pay, and afterpay interest-free payment plans

  • No milk is off limits unless it is moldy. So, if you have milk leftover from a bottle or milk that’s been sitting in your freezer for 5 years, send it to me and let’s make the magic happen!

  • I work very hard to get all keepsakes done in a timely manner. However, please understand I am also a mother of two and a full-time first responder. Typical turnaround times are between 5-7 weeks from the time I receive your inclusion in the mail, so be sure to send it out within two weeks from ordering! Solid golds may take longer as they are custom made. Be sure to go to the “check order status” page here to get weekly updates on your keepsake!

  • Trust. As a mother who also nursed both of her babies, I know how important it is for each customer to truly honor their journey. Everything is carefully and ethically labeled with each customer’s order number during the process from start to finish to ensure no mix-ups happen.

  • Absolutely! You can choose to mix them together or if the jewelry piece allows, keep them separate if you want. Just specify in the notes how you'd like it!

  • I try to refresh my inventory every now and then with new pieces. However, I am totally open to new ideas and creations. Please feel free to email me if you want a specific design or style of jewelry and I can see what I can do!

  • Any product on my website can be used for breastmilk or cremains!

  • In the description of each product, you will see a link for add-ons. You can choose to add colored shimmer, mica powder, umbilical cord, hair, flowers, pregnancy test cap, etc. Assume your milk stone will be a cream color and ash will be dark grey, unless you choose to add color options!

  • Creating your keepsake takes a lot of time and effort to ensure you are 100% happy. All sales are final, but I do recognize that mistakes happen. I do charge a $50 remake fee for sterling silver pieces if you have lost it or negligently broke it. In-depth care instructions are provided in order to take great care of your precious keepsake.